If you have any issues with your order, please email us at Bijousluxuryhomefragrance.com.  
You have 14 days to return your item from the date of receipt. All items must be unopened, unused and in their original state.   
Refunds will be issued within 7 days from the day we receive the returned items. Please note we are not liable for return postage fees.  

Refunds will be processed through the original payment method. 

If you would like to exchange an item, the same policies will apply.

In the unlikely event that your order arrives damaged please email us images including all packaging to [email protected]